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General Information for Participants

Policies
Registration for classes is required, unless otherwise noted. You may register online at artswhitelake.org or by calling (231) 893-2524 or visiting the ACWL-Nuveen. Please enroll in classes at least 48 hours before the scheduled class time.

No classroom spots are reserved without full payment or scholarship, unless otherwise noted. For the safety of children, they must be dropped off directly to their teacher in the classroom and remain with the teacher until picked up by parent or authorized adult. If a child is allowed to leave after class on their own, a note from the parent or guardian stating so is required before the first class. Programs offered are not licensed by the Department of Education or any state agency.

Cancellation & Withdrawal
Courses cancelled due to insufficient enrollment will be 100% refunded.  To receive a check refund, you must withdraw at least 7 business days prior to the first class session. The ACWL-Nuveen will retain a 10% processing fee. If you withdraw less then 7 days before the class you can receive credit for a future class-no money return will be given. If withdrawing the day classes begin, no refund or credit is available. 

If you signed up for a class that required registration by a certain date, you must cancel 3 days prior to the registration date to receive a refund. If you cancel on or up to 2 days before the registration deadline, you will receive credit for a future class. If you cancel after the registration date, no refund or credit is available. 

Make-Up Classes
If a class session is cancelled, every attempt will be made to reschedule the class. If that proves impossible, refunds will be distributed.

Photo Permission
By registering for a class, you agree to allow us to photograph you or your child for promotional purposes. If you do not wish to be photographed, please contact our Director at nuveen@artswhitelake.org to opt out.

 

Security Cameras

Security cameras are in place at the ACWL-Nuveen in the retail gallery, the exhibition gallery, and the main classroom. The purpose of these cameras is to document theft and other incidents related to the artwork within the ACWL-Nuveen and participants in various classes and activities. Camera footage is only reviewed following an incident or suspected incident.

Scholarships
To make all of our programs accessible we offer scholarships for those who qualify. For more information call (231) 893-2524 or email nuveen@artswhitelake.org

Questions
If you have questions about class placement, classes that are full, age appropriateness or other issues that are not addressed here, contact our Director at Nuveen@artswhitelake.org. 

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